Taking Care of Your 24K Gold Jessica Jade Products Pure Gold has the distinct property of being almost completely chemically inert. A piece of pure gold will not tarnish or rust, but another one of its unique materials characteristic is that it is incredibly soft and malleable. For this reason, we highly suggest only wearing pure gold jewelry for special events or occasions, unless you are comfortable with each piece receiving the natural wear and tear of everyday life. After each use, your jewelry should be stored in the original Jessica Jade box it was packaged in, kept separate from other jewelry and thus preventing any unnecessary tangling or interaction that might lead to further scratching/denting. Remove and properly store all jewelry before showering/swimming and/or exercising in order to prevent any scratching/denting. When cleaning your jewelry once every few days, first soak in warm soapy water before gently dabbing with a cotton swab. For professional cleaning, please refer to a local jeweler who specializes in working with and cleaning pure gold products. In the event that your jewelry is scratched, dented, or has extensive wear and tear, please feel free to refer to our warranty here and returns policies.
We take all of our natural raw materials including ethically sourced precious gemstones and pure 24K gold. We buy the gold in small nugget form and our certified gemstones are already cut. To learn more about our sourcing, click here.
We recommend having a jeweler help you determine your ring size. Jessica Jade uses US ring sizes. We are not responsible for determining Ring Sizes. However, if you are unhappy with your Ring, we can exchange it for the better size. View our Return Policy Here.
For Pre-Release Orders, all items will ship by Saturday August 17th, 2019.
Pre-Release Products will be available for purchase from 12:00PM EST Wednesday July 24th 2019 to
2019 11:59EST Wednesday August 7th.
All Orders will ship from New York, New York 10029.
All Pre-Release Orders over $100 USD will ship for FREE via UPS standard shipping. These Pre-Release Orders of $100 USD or more, will be delivered in 3-7 business days from date of shipment (August 17th, 2019).
Want it faster? For alternative shipping options, customers can select one of the following to pay for at checkout:
UPS 3 Day shipping: 3 days
UPS 2 Day Shipping: 2 days
UPS Overnight: 1 day
For all Pre-Release Orders under $100 USD, the customer will pay for shipping. At checkout they will be able to select one of the following:
In order to redeem your Card, you must have a registered account with Jessica Jade. Create one here.
Once you have that completed:
1. Scan the QR code on the bottom right corner of your Card. Or go to the Redeem Card page here.
2. It will take you to that Card listed as an item to "buy" for purchase. Add this item to cart. Note there are no prices for card items, so this is free of charge. Be sure to fill out any requested information before adding to Cart.
3. Proceed to checkout.
4. At checkout, in the right column is a field for entering a Discount Code,. Here is where you enter the Discount Code on the bottom left of your Card. NOTE: IN ORDER TO REDEEM, THIS CODE MUST BE ENTERED WITH CORRECT CARD ITEM IN CART.
5. Continue to checkout.
Note: If necessary to collect more information we will be in touch within 2 business days to redeem your Card. This will include contact via the email account: email@example.com, so be sure to add it to your address book.